Precision Financial Records.
Flawless Payroll Execution.

Effective Date: January 2026

Welcome to Konsep Digital Solutions Sdn. Bhd. (Company Registration No: 199601009923 / 382271P). By engaging our professional outsourced bookkeeping and payroll services, you acknowledge and agree to the following terms and conditions:

1. Scope of Engagement

Our firm provides professional bookkeeping, routine ledger maintenance, periodic financial statement compilation, and payroll administrative support. Unless formally agreed under a separate statutory audit mandate, our services do not constitute an official statutory audit or public tax advocacy.

2. Client Responsibilities & Documentation

Clients are solely responsible for the authenticity, accuracy, and completeness of all original receipts, invoices, bank statements, sales summaries, and payroll inputs submitted. Konsep Digital Solutions shall not be liable for regulatory penalties resulting from falsified, withheld, or delayed documents.

3. Retainers & Payment Terms

Monthly retainers are calculated based on the agreed transaction bandwidth and payroll headcount. Retainer invoices are billed monthly in advance or per the mutually signed engagement letter. Prompt settlement is required to ensure uninterrupted monthly reconciliations and statutory submissions.

4. Punctuality for Statutory Filings

For payroll services including EPF, SOCSO, EIS, and PCB schedules, clients must provide verified timesheets, salary adjustments, and new hire details prior to the agreed monthly cutoff date (minimum 5 business days before agency due dates).

5. Confidentiality & Non-Disclosure

Both parties agree to treat all financial metrics, corporate records, staff compensations, and proprietary business information as strictly confidential. Such information will never be disseminated to third parties, except as authorized by the client or required by Malaysian statutory law.

6. Governing Law

These terms and all service engagements are governed exclusively by and construed in accordance with the Laws of Malaysia. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Malaysia.

Notice under the Personal Data Protection Act 2010 (PDPA)

Konsep Digital Solutions Sdn. Bhd. ("we", "our", or "us", Company Reg: 199601009923 / 382271P) is strictly committed to protecting the privacy, accuracy, and security of personal and corporate data entrusted to us.

1. Nature of Data Collected

In rendering our bookkeeping and payroll services, we may collect and process:

• Client contact personnel details (Names, official designations, mobile numbers, corporate emails).
• Corporate financial documents (Bank statements, sales invoices, supplier bills, receipts).
• Employee payroll details (Full names, NRIC / passport numbers, EPF & SOCSO member IDs, gross earnings, bank account numbers).

2. Purpose of Data Processing

All data provided is strictly processed solely to:

• Execute monthly bookkeeping ledgers and reconcile accounts.
• Generate employee payslips, summary payroll files, and calculate statutory deductions.
• Prepare year-end Borang EA and audit-support schedules.
• Communicate operational queries, fee invoices, and regulatory deadlines.

3. Security & Non-Disclosure

We deploy robust electronic safeguards, encryption protocols, and role-based access restrictions. We do not sell, lease, or monetize client or employee data. Disclosures are strictly limited to relevant statutory agencies (KWSP, PERKESO, LHDN) as authorized by the client.

4. Data Retention

Financial records and payroll registers are securely retained in adherence with Malaysian corporate accounting retention standards (minimum 7 years under the Companies Act 2016 and Income Tax Act 1967).

5. Inquiries & Access Requests

For inquiries regarding data access, corrections, or privacy safeguards, please address our Data Officer at konsepdg@gmail.com or via WhatsApp at +60 19-213 8870.